Privacy Policy for liebresly

Last Updated: October 9, 2025

Introduction

liebresly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect the following personal information when you create an account:

• Name: To identify you within the app
• Email Address: For account authentication and communication
• Phone Number: For account verification and task coordination
• Profile Photo: Optional, for user identification
• Location Data: To show nearby tasks and services (with your permission)

Identity Verification Information

When you choose to verify your identity:

• Government ID (INE/IFE): Front and back photos of your Mexican identification card
• Selfie Photo: To verify your identity matches the ID
• Extracted Data: Name, date of birth from your ID (processed using AI)

Note: ID verification is optional but required for certain features. We use OpenAI's technology to verify documents. All verification data is encrypted and stored securely.

Payment Information

• Credit/Debit Card Information: Processed securely through Stripe (we do not store card numbers)
• Transaction History: Records of credit purchases and payments
• Billing Address: As provided during payment

Usage Information

• Task Data: Tasks you create, apply to, or complete
• Marketplace Listings: Items you list for sale
• Chat Messages: Communications between users for task coordination
• Ratings and Reviews: Your ratings of other users and their ratings of you

Device and Technical Information

• Device Information: Device type, operating system, unique device identifiers
• Log Data: IP address, browser type, pages visited, time spent
• Location Data: GPS coordinates (only when you grant permission)

How We Use Your Information

Provide and Maintain the Service

• Create and manage your account
• Connect you with task opportunities
• Process payments and transactions
• Verify user identities (when requested)
• Enable communication between users

Improve Our Service

• Analyze usage patterns to improve features
• Monitor and analyze trends
• Develop new features and services

Communication

• Send you service-related notifications
• Respond to your inquiries and support requests
• Send promotional materials (you can opt-out)

Safety and Security

• Verify user identities to maintain platform trust
• Detect and prevent fraud
• Comply with legal obligations

AI and Data Processing

OpenAI Integration

We use OpenAI's technology for:

• Identity Verification: Analyzing ID documents and selfies
• Product Analysis: Analyzing marketplace item photos

Data Sharing with OpenAI:

• Images are sent to OpenAI's API for analysis
• OpenAI processes data according to their privacy policy
• No data is stored permanently by OpenAI (as per their API terms)
• Learn more: https://openai.com/privacy

Rate Limiting

To prevent abuse:

• Identity verification: Limited to 5 attempts per user every 15 minutes
• Product analysis: Limited to 10 analyses per user every 15 minutes

Data Sharing and Disclosure

We Share Your Information With:

Service Providers:

• Firebase (Google): Cloud storage, authentication, and database
• Stripe: Payment processing
• OpenAI: AI-powered verification and analysis
• Expo: App development and push notifications

Other Users (when relevant):

• Your name, photo, and rating when you apply to tasks
• Your contact information when a task is accepted
• Your marketplace listings

Legal Requirements:

• When required by law or legal process
• To protect our rights and safety
• To prevent fraud or abuse

We DO NOT:

• Sell your personal information to third parties
• Share your ID documents with anyone except for verification purposes
• Share your payment card information (handled by Stripe)

Data Security

We implement security measures including:

• Encryption: Data encrypted in transit (SSL/TLS) and at rest
• Secure Storage: Firebase Cloud Storage with access controls
• Payment Security: PCI-DSS compliant payment processing via Stripe
• Access Controls: Limited employee access to personal data
• Regular Audits: Security reviews and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your information:

• Active Accounts: As long as your account is active
• Deleted Accounts: 30 days after deletion (for recovery purposes)
• Transaction Records: 7 years (for tax and legal compliance)
• Chat Messages: 90 days after task completion

You can request deletion of your data at any time by contacting us.

Your Rights

Access and Update

• View and update your profile information
• Request a copy of your data

Delete

• Delete your account and associated data
• Request removal of specific information

Control

• Opt-out of promotional emails
• Revoke location permissions
• Disable push notifications

Object

• Object to processing of your data
• Withdraw consent for data collection

To exercise these rights, contact us at: privacy@liebresly.app

Location Data

We collect location data to:

• Show you nearby tasks
• Calculate distances to tasks
• Provide location-based search

Your Control:

• You can deny location permission
• Location is only collected when the app is in use
• You can see which tasks are nearby without sharing exact location

Children's Privacy

liebresly is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in:

• United States (Firebase, OpenAI, Stripe servers)
• Mexico (primary operation region)

We ensure appropriate safeguards are in place for international transfers.

Third-Party Services

Our app integrates with:

• Firebase (Google Cloud) - Privacy Policy
• Stripe - Privacy Policy
• OpenAI - Privacy Policy
• Expo - Privacy Policy

We are not responsible for the privacy practices of these third parties.

Push Notifications

We send push notifications for:

• New task applications
• Task status updates
• Chat messages
• Payment confirmations

You can disable notifications in your device settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via:

• Email notification
• In-app notification
• Updated "Last Updated" date at the top

Continued use after changes indicates acceptance of the updated policy.

Contact Us

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for processing your information:

• Consent: When you agree to provide information
• Contract: To fulfill our service agreement with you
• Legal Obligation: To comply with laws
• Legitimate Interests: To improve our service and prevent fraud

California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we don't sell data)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, email us at: soporte@liebresly.com

Mexico Data Protection (LFPDPPP)

As a service operating in Mexico, we comply with Mexican data protection laws. You have the right to:

• Access your personal data (ARCO rights)
• Rectify incorrect data
• Cancel your data
• Object to data processing

Contact us to exercise these rights: soporte@liebresly.com

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Effective Date: October 9, 2025

By using liebresly, you acknowledge that you have read and understood this Privacy Policy.